Your first touch up/perfection visit needs to be completed 4-8 weeks after your initial visit. This touchup visit is crucial for obtaining the best results for your procedure. During this visit we are able to adjust colour, perfect or build up your brows once fully healed. Colour is designed to soften as your brows heal. By attending your touch up appointment we can ensure you are happy with your investment!

It is important that you schedule your touchup appointment as soon as possible to ensure it is scheduled within the 4-8 week window.  Please note that all appointments require a non-refundable deposit.

***Additional touch-up appointments may be needed for oily, problematic skin, those with dark pigmented skin and people who do not follow after care instructions properly at an additional fee.

Please note: Cosmetic Tattooing is a multiple-step appointment process. Healed results will vary with each individual client, and due to the nature of the procedure, NO guarantees will be made. Additional sessions (at an additional charge) may be required to obtain optimal desired results. Although our technicians give their best efforts to provide you with quality service, many factors can result in a less than desired outcome as each client will heal differently. In order for your new brows to heal properly (and look their very best) following all pre and post care instructions is crucial!

Pre Care Instructions are designed to limit bleeding and skin sensitivities during the service. Excessive bleeding during the procedure can dilute and expel the pigment colour and lead to poor results.

Brows are NOT meant to stay as dark as they initially appear immediately after procedure. Your brows are gradually and continuously getting lighter as your skin is always naturally regenerating and exfoliating itself. Colour refresh/ boosts are recommended to keep your brows looking their best. We recommend 1-1.5 yearly touchups for bests results.

All initial consultation appointments or consultations regarding a new treatment will require a prepaid fee of $95, redeemable against retail products on the day or against a treatment service within the first month of your consultation. This is likely to include a VISIA complexion analysis, which allows a quantitative analysis of your skin problems. If the client fails to attend a booked appointment and doesn’t give the required notice (as below) the $95 fee will be forfeited.

Understanding your skin health and anti-ageing concerns is an essential key to providing you with the best solutions and program tailored to you.

Our extensive range of medical grade  skin care products for use at home, and our medical grade treatments are carefully selected to ensure that we deliver only the best treatments to you. Beautiful skin doesn’t just happen, it takes the right advice and your commitment. Many medical grade lasers require adequate skin preparation prior to having the treatments to achieve the best result and minimise potential complications following the treatments.

All laser treatments costing more than $300 require a 30% deposit on booking.

If the client doesn’t attend the booking and doesn’t give 48 hours’ notice the deposit will be forfeited. If the treatment has been prepaid as a part of a discount package no extra deposit is required, however failure to attend and give the required notice (as listed above) will result in a significant penalty – for most treatments the penalty is loss of that day’s treatment.

All prepaid packages and specials are non-transferable or refundable and have an expiry date. Please read the information about the individual deal regarding expiry dates, as these cannot be extended.

All purchases of treatments/products accrue Loyalty Reward Points which can be used to get a discount on future visits. They can be used in conjunction with any treatment/product and treatment packages.

Thank you for your cooperation with this policy.